Privacy Policy

Effective Date: August 4, 2026

Western South Dakota Community Action (“WSDCA,” “we,” “us,” or “our”) recognizes the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard personal information when you visit our website (the “Site”) at wsdca.org.

By accessing or using our Site, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information directly from you when you voluntarily provide it, as well as automatically when you navigate our Site.

A. Information You Directly Provide

Depending on how you interact with our Site (such as filling out a contact form, requesting community assistance, applying for a program, or making a donation), we may collect:

Contact Details: Name, email address, telephone number, and physical mailing address.
Correspondence & Inquiries: Information provided through contact forms, email inquiries, or feedback.
Program & Eligibility Information: Basic income, household, or health-related information submitted to evaluate program eligibility.
Donation Information: Financial details processed securely through our payment processors (we do not store full payment card details on our servers).

B. Sensitive Application Data & Program Information

Because WSDCA administers assistance programs, information submitted for program eligibility or community support is subject to strict internal access controls. This information is used solely for evaluating, delivering, and reporting on the requested assistance. Certain federal, state, or grant funding sources may impose additional confidentiality guidelines or audit reporting requirements with which WSDCA complies.

C. Information Collected Automatically

When you visit our Site, we and our trusted service providers may automatically collect technical details, including:

IP address, operating system, and browser type.
Pages viewed, links clicked, and features accessed.
Access dates, times, and referring URL addresses.

Cookies, Analytics, and Tracking Technologies: We use cookies, log files, and analytics services (such as Google Analytics) to understand site performance, analyze user engagement, and improve functionality. These tools collect aggregated or technical browser data. You can learn more about Google's privacy practices by visiting Google’s Privacy & Terms. You may set your web browser to reject cookies; however, some parts of our Site may not function properly as a result.

2. How We Use Your Information

We use personal information to support our non-profit mission and deliver community services, including to:

Evaluate eligibility for community assistance programs and fulfill service requests.
Respond to inquiries and communicate regarding available resources.
Process charitable donations and issue acknowledgments.
Send administrative notices, program updates, or organization news.
Analyze website performance, enhance site security, and optimize user experience.
Comply with legal, regulatory, and grant-reporting obligations.

3. How We Share Your Information

We do not sell, rent, trade, or lease your personal information to third-party marketers or commercial entities.

We share personal information only in the following circumstances:

Service Providers: We share necessary data with trusted service providers who assist in operating our organization (e.g., website hosting providers, email platforms, payment processors, and analytics tools). These providers are bound by confidentiality agreements and may use your data solely to perform services for WSDCA. A list of primary service provider categories is available upon request.
Donor & Applicant Confidentiality: Information regarding program applicants, clients, and financial donors is kept strictly confidential and is never shared externally for marketing purposes.
Legal & Safety Requirements: We may disclose information if required by law, court order, or government regulation, or if necessary to protect the rights, safety, or property of WSDCA, our clients, or the public.

4. Email Communications & CAN-SPAM Compliance

If you provide us with your email address, we may contact you regarding community programs, administrative updates, or organizational news.

In compliance with the CAN-SPAM Act:

We do not use false or misleading email headers or subjects.
You may opt out of receiving promotional or informational emails at any time by clicking the "Unsubscribe" link at the bottom of our emails, filling out our Contact Form, or emailing us at info@wsdca.org.
We honor opt-out requests promptly.

5. Your Privacy Rights & Choices

A. State-Specific Privacy Rights

Residents of certain U.S. states (such as California, Colorado, Virginia, and others) may have specific statutory rights regarding their personal information under state privacy laws. Depending on your jurisdiction, these rights may include the right to access, correct, or request deletion of your personal information. To submit a request, please contact us at info@wsdca.org.

B. Data Retention & Deletion Requests

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal, accounting, and grant requirements. You may request the deletion or correction of your personal information at any time by contacting us.

6. International Visitors

Our Site is hosted in the United States and is intended primarily for users located within the U.S. If you access our Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

7. Children's Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us at info@wsdca.org, and we will delete the information.

8. Data Security

We implement industry-standard physical, technical, and managerial safeguards—including encryption and periodic backups—to protect personal information against unauthorized access, loss, or alteration. However, no electronic transmission over the Internet is guaranteed to be 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices. Revisions will be posted here with an updated "Effective Date." Continued use of our Site indicates acceptance of the revised policy.

10. How to Contact Us

For questions, privacy requests, or comments regarding this Privacy Policy, please reach out to us:

Email: info@wsdca.org
Web Contact Form: https://www.wsdca.org/contact-us
Organization: Western South Dakota Community Action
View our Terms & Conditions here